It's funny that my Support case goes unanswered for days, weeks, months, or even years at a time, when I know for a fact other Support cases are being handled in a timely manner, so I pose the question: Does EU Support selectively ignore Support cases and choose which ones to actually work on? It certainly seems that way to me. As an example I had a friend recently make a new account, play for a few weeks, and then send in a delete request for the account. That support request and account deletion was handled in under a day. However on my Support case, I can't seem to get a response / resolution to my case. I did get a response on the case about 3 days ago now, responded within a couple hours, and have not had another response yet. Before that, my case went unanswered for weeks. Before that, a case I had been trying to get a response on for OVER A YEAR went completely ignored and was closed by Support without resolution or comment (the current case is a re-openeing of ...