So for the past 4 years, ever since I made my account, I've had my authenticator on one phone, and unfortunately have no idea at this point what I did with the backup code. For the 2nd time since 2016 I open a ticket, right, and these people make me go through the trouble of scanning my license and sending them the photos and I think "Well I kinda really hate doing this, but at least I'll get my authenticator off of a phone that's got a battery that's ready to explode" No. But wait, there's more They get back to me, and then this is the point where they decide to ask me "How come your name isn't on your account?" The account page is so archaic that the only time you can add your name to your account is when it's being created and after that you can literally never edit it, ever , and in 2016 I saw absolutely no reason to put my name on my Entropia account. But from the way they're talking, they seem to believe the account is mi...